FAQ's

Q. What packaging do we supply in?
A. Our standard packaging is 20kg. This is most efficient for 20ft Reefers. We also supply in drums at 190kg each.

Q. What variety is the kiwifruit?
A. Hayward variety – The only commercially grown crop in NZ

Q. Is your product pasteurised?
A. No – The product is blast frozen

Q. Can you supply all year round?
A. Yes - We hold inventory on confirmed order

Q. Do you have a minimum order level?
A. No – But for export it is most economical to order a full container

Q. How much notice do I need to give for a full container order?
A. Our lead times are approximately 4 weeks.

Q. Do you supply 40’ FCL?
A. Yes – But it is more economical to receive a 20’ Container as we cannot load the 40’ much more due to transport restriction on NZ Roads.

Q. Do use recycled packaging?
A. We have maximised the amount of recycled material in our cardboard cartons. We must use some virgin material as the carton is made for freezing (moisture conditions). We are currently looking at sustainable packaging for our plastic bags.

Q.Is your packaging, environmentally friendly?
A. Yes – All packaging can be recycled in the correct facilities. However we are making further improvements to our packaging to be even more sustainable.

Q. Can I visit your processing factory?
A. We operate with strict hygiene rules. Factory visits are limited to auditing cases only. You are most welcome to visit our offices located in Tauranga, New Zealand

Q. Can I buy direct for my market from you?
We have a network of agents and direct selling and this will be discussed further on enquiry.

Q. What are your payment terms?
A. These are negotiated on a case by case basis